81000 Privacy Policy — Malaysia User Information Protection
81000 takes every user's privacy seriously. This policy explains how we collect, use, store, and protect your personal information when you use our services in Malaysia.
Information We Collect
Your full name, email address, phone number, date of birth, and identification details provided when registering your 81000 account.
Details of deposit and withdrawal transactions in Malaysian Ringgit (MYR) via FPX, Touch 'n Go, and other local payment methods. We do not store full card numbers.
Device type, operating system, web browser, IP address, and app usage data are collected automatically to ensure optimal platform performance.
Records of gaming activity, login times, game preferences, and betting history are used to improve the platform experience and fulfil compliance requirements.
Why This Information Is Collected
81000 uses collected information for clearly defined and limited purposes. All data use is based on service needs and compliance with Malaysian law. The primary purposes for which your information is used include:
- To process account registration, identity verification, and service activation.
- To securely process deposit and withdrawal transactions in Malaysian Ringgit.
- To provide customer support and resolve any technical or account-related issues.
- To analyse usage patterns and improve platform performance and usability.
- To send important account-related information, service updates, and security notices.
- To meet legal compliance requirements, fraud controls, and anti-money laundering obligations.
Cookie Usage & Tracking
81000 uses cookies and similar tracking technologies to enhance the user experience. Cookies allow us to remember your preferences, maintain your login session, and keep the platform running smoothly.
There are three types of cookies used:
- Essential Cookies — required for core platform functions such as login and session security.
- Performance Cookies — collects anonymised usage data for analytics and improvement purposes.
- Functional Cookies — stores your language preference and display settings.
You can manage or disable cookies through your browser settings. Please note that disabling essential cookies may affect platform functionality.
Data Storage & Security
All 81000 user data is stored on servers protected with industry-standard SSL encryption technology. Access to personal information is restricted to authorised personnel only and is subject to strict security protocols.
Data retention periods depend on service requirements and Malaysian legal compliance. Active account data is retained for the duration the account remains open. Following account closure, data may be kept for an additional period to satisfy audit and legal obligations.
We apply physical, technical, and administrative security measures to prevent unauthorised access, loss, misuse, or disclosure of your data.
Sharing Information with Third Parties
81000 does not sell, rent, or disclose users' personal information to third parties for marketing purposes without your consent. However, information may be shared in the following limited circumstances:
- Payment service providers that process MYR transactions on our behalf, subject to strict confidentiality agreements.
- Regulatory authorities or law enforcement when required by Malaysian law.
- Technical service partners that support platform operations, with restricted access governed by data protection agreements.
Your Rights as a User
You may request a copy of the personal information we hold on your account at any time.
If your information is inaccurate or out of date, you may request a correction through your account settings or by contacting the 81000 support team.
You may request the deletion of your personal data, subject to legal retention obligations and any pending transaction settlement requirements.
Policy Changes & How to Contact Us
81000 reserves the right to update this Privacy Policy from time to time to reflect changes in practices, technology, or legal requirements. Users will be notified of any material changes via an in-platform notice or email.
Continued use of the platform after changes take effect will be considered your acceptance of the updated policy. We encourage you to review this page periodically.
For any enquiries regarding privacy, data rights, or to submit a request relating to your information, please contact our support team via FAQ or email us at [email protected].
Contact the Privacy Team
- [email protected]
- Response within 24 business hours
- FAQ — instant response
Still Have Questions About Your Privacy?
Check our FAQ section or register an account to enjoy the 81000 platform with complete confidence.
FAQ Register Now